Last updated: May 22, 2018
2. The Information We Collect
RaiseDonors provides a simple, effective and affordable way to accept donations online. In the process of using the Service or the Service, Users or Donors may be required to upload Personally Identifiable Information ("PII"). PII is information about you that is personally identifiable, such as your name, address, email address, or phone number, and that is not otherwise publicly available.
- - If you sign up as a User or Donor, we may ask for and collect your name, phone number, e-mail address, and other necessary PII.
- - PII you provide about yourself when you send us an e-mail
- - PII you provide about yourself anywhere else on the Site or in using the Service.
2.2 Personally Identifiable Information Collected from Charities. If you are the “Organization” (as that term is used in our TOS), we will collect the Organization’s name, address, e-mail address, phone number, and your “Organization Bank Account” information (as that term is used in our TOS).
2.3 Passive Gathering of Information Electronically, Cookies. During the course of any visit to the Site, the pages you see are downloaded to your computer. In addition, "cookies," may be downloaded to your computer. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. These cookies do not contain or collect any PII. If you set your browser to not accept cookies, it may prevent us from providing some features of the Service to you.
2.4 E-mail Communications. When you send an e-mail to RaiseDonors, we may retain your e-mail address and the contents of the e-mail you send.
3. How We Use Information
When you provide us with information by using the Site and the Service, including your PII, we may use such information for a number of purposes, including:
- To facilitate communication between RaiseDonors and you including, without limitation, responding to your questions or comments, sending e-mails concerning our services, including RaiseDonors marketing and promotional activities, or to contact you for User feedback;
- - To administer your account, process donations, and provide other services to you;
- - To provide you with important functionality changes to the Site and/or new services from RaiseDonors;
- - To customize, analyze, adjust and improve the Site as may be reasonably required;
- - To enforce our agreements with you;
- - To prevent fraud and other prohibited or illegal activities, for other legally permissible purposes and generally to ensure that we comply with applicable laws; and,
- - To send automated, transactional e-mails (such as receipts and lost password requests) on the Organization’s behalf.
4. Changing Your PII
RaiseDonors allows you to view, change, or correct inaccuracies in your PII by logging into, as applicable, your Organization’s “Admin Portal” (as that term is used in our TOS) or “Donor Portal” (as that term is used in our TOS) and making changes to your PII.
5. Disclosure of Information to Third Parties
RaiseDonors may give or share your PII with any third parties under the following circumstances:
5.1 Fulfillment of Services. We may retain other companies and individuals to perform certain functions on our behalf. Examples include, but are not limited to, companies and individuals who provide customer support, web hosting, internet service, and data analysis. Such third parties may be provided with access to PII needed to perform their functions, but may not use such information for any other purpose.
5.3 Sale or Transfer of Information. In the event of a sale, merger, liquidation, dissolution or sale or transfer of substantially all of the assets of RaiseDonors, PII and/or other information collected about you from the Site may be sold, assigned or transferred to the party acquiring all or substantially all of the equity and/or assets of RaiseDonors in order to permit the party to continue the operation of RaiseDonors and/or the Site or any successor version of the Site. By using the Site and providing PII to RaiseDonors, you consent to the sale and transfer of your information as described in this paragraph and as reasonably required to complete the transaction.
6. Credit Card Information
7. Important Disclosures, Practices, and Contact Information
7.1 Third Party Links. The Site may contain links to third-party websites. RaiseDonors does not control and is not responsible for the information collection practices of such websites, which may differ from those of RaiseDonors. We encourage you to review and understand the privacy policies of these web sites before providing any information to them.
7.2 Data Security. We maintain a variety of commercially reasonable safeguards designed to protect your PII from unauthorized access and disclosure. For example, we use industry accepted tools and techniques to protect against unauthorized access to our systems. However, RaiseDonors does not control the security of other websites on the Internet that you may visit, even when a link appears to those websites from our Site or a link appears to our Site from a third party site.
In the event of a breach of the confidentiality or security of your PII, we will notify you if reasonably possible and as reasonably necessary so that you can take appropriate protective steps. We will notify you under such circumstances using one or more e-mail addresses we have on record for you.
7.3 Children. The Site is not intended for persons under the age of 18. RaiseDonors does not knowingly market to, solicit information from, or collect information from any person under the age of 18. If RaiseDonors becomes aware that any person submitting information to the Site is under the age of 18, we will attempt to render that person’s (and/or Organization’s) access to the Site inoperable. By using the Site, you hereby represent that you are at least 18 years old.
7.4 Access to pages. Pages created on RaiseDonors are indexed by search engines and accessible to the public. You should exercise caution when deciding to share information on public pages. RaiseDonors cannot control who accesses shared information or how other parties will use that information.
7.7 Users From Outside the United States. The Site is hosted in the United States and is governed by United States law. If you are visiting the Site from outside the United States, please be aware that your information may be transferred to and/or stored and processed in the United States where our servers are located. The data protection and other laws of the United States may differ from those in your country. By using the Site, you consent to the handling of your information by our facilities and those of third party facilities. Where applicable, from May 25th, 2018, we will comply with Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (“GDPR”) in the processing and storage of PII. Any requests to: (a) opt out of receipt of emails, (b) receive information on PII processed and stored by us, (c) delete any PII processed and stored by us, (d) submit a complaint about our processing and storage of data, or (e) any other matter related to questions about our compliance with GDPR should be submitted to firstname.lastname@example.org.