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Help & Information
Is my donation secure?
The security and confidentiality of your information is our highest priority. We use industry-standard SSL (secure socket layer) technology to protect your information and provide a safe and secure environment for online donations. We will not sell, trade or share your personal information with anyone else, nor send donor mailings on behalf of other organizations.
Are my gifts tax-deductible?
Yes. Novo is recognized by the IRS as a non-profit, tax-exempt religious organization under section 501(c)(3) of the Internal Revenue Service code. Our Federal Identification Number (FIN) is 95-3523150. As with all non-profits, Novo maintains sole discretion over any gifts made to the organization. Please email giving@novo.org if you'd like a copy of our non-profit tax exempt status letter.
Do I get a receipt?
A donation receipt will be sent to you at the email address you provide on this form. Please be sure to keep a copy of your receipt for
tax purposes. If you select a recurring donation, you will be sent an individual receipt each month when your donation is processed.
Will Novo refund a gift?
As a general policy, Novo does not refund gifts. Please email us if you have any questions.
How is Novo committed to good stewardship and financial accountability?
Novo is committed to financial accountability and is a member of the Evangelical Council for Financial Accountability (ECFA). ECFA provides accreditation to leading Christian nonprofit organizations that demonstrate compliance with established standards. Copies of Novo’s audited financial statements are available upon request.
If your question was not answered or you need further assistance, please let us know by calling (800) 777-6658, or send an email to giving@novo.org.